Request Casework Assistance

Casework Assistance

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Request Casework Assistance

Request Casework Assistance

For help with survivor benefits or other casework assistance, complete the form below. You may also call 800-959-TAPS (8277) or email casework@taps.org.

To receive vital communications from TAPS, please avoid using a .mil, .gov, or corporate email address.

Thank You for Contacting TAPS

We are so very sorry for the loss that has brought you to the Tragedy Assistance Program for Survivors (TAPS). The TAPS Family stands ready to offer compassionate support and understanding. This is your safe place.

Thank you for your information and sharing your loved one. We will be reaching out with additional information and you will receive personal contact from a member of our Survivor Care Team. If you need to speak to someone regarding an urgent matter or just need someone to be a compassionate listener, you may contact us 24 hours a day, seven days a week at 202-588-8277 or info@taps.org.

You are not alone on this journey. TAPS is here for you.

Learn more:
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Connect with TAPS on social media:

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Thank you for your information and sharing your loved one so that we may better match you with a TAPS Peer Mentor. We will be reaching out with additional information and you will receive personal contact from a member of our TAPS Peer Mentor Team. If you need to speak to someone regarding an urgent matter or just need someone to be a compassionate listener, you may contact us 24 hours a day, seven days a week at 202-588-8277 or info@taps.org.

You are not alone on this journey. TAPS is here for you.

Learn more:
|

Connect with TAPS on social media:

Facebook | Twitter | Instagram

Thank you for connecting military survivors with TAPS. Please help support our mission to ensure survivors receive our outreach by sharing our organization with the survivor. Reassure survivors that all programs and services are provided to them at no cost and in a manner that is most comfortable for them. If you have questions or need additional information, please contact us at 202-588-8277 or email us at intake@taps.org .

We have received your request for casework assistance and will respond to you at the earliest convenience. Our Survivor Care Team will reach out and assist you in obtaining the appropriate support. We will strive to ensure your needs are met in the most effective and respectful way. Your TAPS Family is here for you 24 hours a day, seven days a week. Call us anytime at 202-588-8277 or via email at info@taps.org.

Your request has been received. We wish to ensure you are able to access supportive networks close to home and will be sending a personalized, carefully researched Community Resource Report to you soon. A member of our Survivor Care Team will also reach out to you in the coming days for follow up. Should you need immediate assistance or have questions, TAPS is available to you anytime at 202-588-8277 or via email at info@taps.org.

Your information has been received and you will be added to our mailing list for TAPS Magazine. Our magazine is delivered quarterly and offers articles by survivors, grief professionals and includes information on TAPS outreach and resources. Each issue will contain words of comfort and images to inspire. It is our hope you find this publication beneficial. Should you need immediate assistance or have questions, you can reach us 24 hours a day, seven days a week at 202-588-8277. You can also send an email to info@taps.org.

Thank you for your interest in mentoring another survivor. Our TAPS Peer Mentors represent the heart of our mission - survivors helping survivors.

The Peer Mentor Team will review your application and contact you with information on the next steps of the process. If you have any questions, please contact PeerMentors@taps.org or call 202-588-8277.